This Privacy Policy explains how Flowfirm ("we," "us," or "our") collects, uses, and protects information in connection with our AI phone-intake service for law firms.
When you call a law firm that uses Flowfirm and complete an intake, we collect the information you provide during that call, which may include your name, phone number, email address, and details about your legal matter. We collect this information to process your intake and deliver it to the firm.
We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes.
We use trusted third-party providers to operate the service, such as messaging and scheduling platforms. These providers process information only as needed to perform services for us and are bound by confidentiality obligations. They are not permitted to use your information for their own marketing.
If you consent during your call, we send a follow-up text with scheduling information. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. See our SMS / Text Messaging Policy for full details.
We retain intake information for as long as needed to provide the service to the law firm and to meet legal and operational requirements, after which it is deleted or de-identified.
You may opt out of text messages at any time by replying STOP. To ask what information we hold about you, or to request deletion, contact us using the details below.
Questions about this Privacy Policy can be sent to efrim@atlantaaiexperts.ai.
This policy is provided as a general template and is not legal advice. Consider having it reviewed by an attorney before relying on it.